Challenge
Watania International Holding (WIH), an investment company with a strong portfolio in Takaful services, needed a more efficient way to manage and leverage their growing data across various operations. Their subsidiaries, Watania Takaful Family (WTF) and Watania Takaful General (WTG), required advanced analytics to enhance customer service, improve operational efficiency, and support sustainable business decisions. However, the challenge lay in integrating data from multiple sources into a unified, actionable platform that could accommodate both structured and semi-structured data while providing dynamic reporting.
Solution
WIH partnered with Solution BI Middle East to create an advanced Data and Business Intelligence (BI) platform. This platform would utilize Snowflake’s Data Lake capabilities on Microsoft Azure Cloud for storing and managing their data, while MicroStrategy would serve as the BI tool for creating dynamic dashboards and facilitating self-service analytics. Solution BI’s responsibilities included:
- Backend technical analysis
- Creating a Snowflake database schema and data environment
- Developing BI dashboards and data modeling
The platform aimed to consolidate various data sources into a unified system, providing robust data management and real-time analytics across organizational levels.
.png?width=400&height=400&name=WIH%20(1).png)
Benefits
The new integrated Data and BI platform significantly improved WIH’s data management capabilities, allowing them to:
- Optimize performance with Snowflake’s cloud-based data warehouse, ensuring cost-efficiency and scalability
- Empower users with MicroStrategy’s self-service BI capabilities, enhancing decision-making at all levels
- Improve customer service and operational efficiency by utilizing advanced data analytics
- Create a future-ready platform for growth, aligning with WIH’s vision to consolidate and leverage data for strategic business outcomes
Gautam Datta - Chief Executive Officer at Watania International Holding PJSC
